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At EStore Inc, we understand that sometimes a product may not meet your expectations. That's why we have a hassle-free returns and exchanges policy in place. Read on to know more about our process and guidelines.
We offer a 30-day return window from the date of delivery, giving you ample time to decide if the product is right for you.
Initiate your return online through our portal, and we'll guide you step-by-step on how to send the product back to us.
Enjoy free returns on all eligible items. We believe in making your shopping experience as convenient as possible.
Prefer a different size or color? Opt for an exchange, and we'll ship the new item to you without any additional shipping charges.
Once we receive and inspect the returned item, we'll process your refund within 7-10 business days. Refunds will be credited to your original payment method.
To ensure a smooth return process, please ensure that the product is unused, in its original packaging, and with all tags intact. Some exclusions may apply.
Received a damaged or defective product? Contact our customer support immediately, and we'll arrange for a replacement or refund as applicable.
Keep track of your return status through our online portal. Once your return is processed, we'll notify you via email.
If you have any questions or need assistance with your return, our dedicated customer support team is here to help. Reach out to us at [contact email/phone number].
